Renters Right GuardUK Compliance Protection
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The Only Compliance Platform WithAI Awaab's Law Triage

Built specifically for UK letting law. Automatic hazard classification, deadline tracking, and audit-ready documentation that no other platform offers.

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What No Other Platform Offers

AI Triage

Only platform with AI-powered Awaab's Law hazard classification

14-Day Tracking

Automatic deadline monitoring for emergency hazards

UK Support

Real humans who understand letting law, not chatbots

THE FEATURE NO COMPETITOR HAS

Awaab's Law Compliance: AI-Powered Damp & Mould Management

⭐ UNIQUE IN THE MARKET: No other platform offers AI-powered Awaab's Law hazard classification and automatic 14-day deadline tracking.

Following the tragic death of two-year-old Awaab Ishak in 2020, Awaab's Law mandates strict timelines for investigating and remedying hazards like damp and mould in rental properties. Landlords and agents must:

  • •Investigate reports within 14 days
  • •Begin remediation if hazards are confirmed
  • •Face fines up to £7,000 per breach

How RRG Protects You:

1

Intelligent Report Triage

When a tenant submits a damp or mould report through the portal, our AI analyses severity (based on photos, description, affected area), urgency classification (emergency, urgent, routine), and automatic deadline calculation (14-day investigation window).

2

Automated Workflows

Immediate notifications to responsible parties, escalation alerts if deadlines approach, contractor assignment and scheduling, photo documentation timeline, and tenant communication logs.

3

Compliance Audit Trail

Every action is timestamped and recorded: report submission date/time, investigation commencement, contractor visits and findings, remediation actions taken, and resolution confirmation.

4

Risk Dashboard

Visual overview of all active damp/mould cases: days remaining until deadline, status tracking (Reported → Investigating → Remediating → Resolved), priority flagging for high-risk cases, and export reports for local authority audits.

Why This Matters:

A single missed Awaab's Law deadline can result in £7,000+ fines, reputational damage, and potential prosecution. RRG's AI triage ensures you never miss a critical window.

AI Triage Dashboard Screenshot

Coming Soon

Coming May 2026

Renters' Rights Act 2025 Ready

The biggest reform to UK renting since 1988. 60% of agents cite this as their top concern. We're building the compliance tools you'll need—be prepared before May 2026.

No More Section 21

Track new possession grounds and notice periods

Rent Increase Limits

Once-per-year restrictions with tribunal challenges

Landlord Database

Mandatory registration tracking when it launches

Anti-Discrimination

Compliance tools for new tenant selection rules

Track Every Certificate, Licence, and Deadline Automatically

Managing compliance across dozens or hundreds of properties is impossible with spreadsheets. RRG centralises everything.

Gas Safety Certificates

  • Annual renewal tracking
  • Automated reminders 90/60/30 days before expiry
  • Engineer assignment and scheduling
  • Tenant notification logs
  • Certificate storage and version history

Energy Performance Certificates (EPC)

  • Minimum EPC 'E' rating enforcement
  • Renewal tracking (valid 10 years)
  • EPC rating visibility on property dashboard
  • Alerts for properties requiring improvement

Electrical Installation Condition Reports (EICR)

  • 5-year renewal cycle tracking
  • HMO-specific requirements (different intervals)
  • Contractor scheduling and reminders
  • Fault tracking and remediation logs

Right to Rent Checks

  • Initial and follow-up check scheduling
  • Document expiry tracking (e.g., visa expiry dates)
  • Repeat check triggers for time-limited immigration status
  • Audit-ready documentation storage

HMO Licences

  • Mandatory and additional HMO tracking
  • Licence renewal reminders (typically 5 years)
  • Occupancy limit monitoring
  • Fire safety certificate integration

Deposit Protection

  • Scheme registration tracking (Custodial/Insured)
  • 30-day protection deadline enforcement
  • Prescribed information distribution logs
  • Renewal notifications for insured schemes

Key Features:

Centralised compliance calendar
Multi-property dashboard view
Automated email/SMS reminders
Document version control
Expiry forecasting (12-month forward view)
Bulk upload capability
Mobile app access

Reminder Dashboard

Coming Soon

Never Miss Another Deadline

Our intelligent reminder system ensures you're always ahead of compliance deadlines. Set it up once and let automation work for you.

Multi-Stage Reminders

Receive automated alerts 90, 60, and 30 days before certificates expire. Customise reminder schedules for different compliance types.

Email & SMS Notifications

Choose your preferred notification method. Add team members to receive alerts. Optional SMS reminders available (add-on).

Escalation Alerts

High-priority alerts for overdue items or approaching critical deadlines. Automatic escalation to managers if action isn't taken.

Set Up Automated Reminders

Empower Tenants. Reduce Admin. Improve Satisfaction.

Give tenants 24/7 self-service access whilst maintaining professional boundaries and compliance documentation.

Issue Reporting

Submit maintenance requests with photos, categorise by urgency and type, track repair progress in real-time, and rate completed work.

Document Access

View tenancy agreements, access Gas Safety certificates, EPCs, EICRs, download insurance information, and review inventory reports.

Communication Hub

Secure messaging with agent, appointment confirmations, maintenance updates, important announcements, and read receipts.

Account Management

Update contact details, add emergency contacts, request reference letters, view tenancy timeline, and report concerns.

Benefits for Agents:

↓

Potential reduction in administrative tasks

24/7

Availability without staffing costs

100%

Automatic audit trails for compliance

↑

Improved tenant satisfaction scores

Streamline Maintenance from Report to Resolution

Track every job from tenant report to completion with full audit trails and real-time updates.

Create Work Orders in Seconds

  • From tenant reports (automatic conversion)
  • Manual creation for planned maintenance
  • Template library (boiler service, safety inspection, etc.)
  • Priority classification (emergency, urgent, routine)
  • Cost estimation and approval workflows

Contractor Portal

  • Assigned jobs with property details
  • Tenant contact information
  • Access instructions and key safe codes
  • Job history and notes
  • Document upload (certificates, invoices, photos)

Progress Tracking

  • Real-time status updates
  • Photo documentation at each stage
  • Materials used and costs incurred
  • Tenant satisfaction ratings
  • Quality control checklists

Potential time savings of 40+ minutes per job

From report to resolution, automation does the heavy lifting

Without RRG: 45+ minutes of phone calls, texts, manual tracking, and document chasing.
With RRG: 5 minutes of efficient, automated workflow.
*Based on typical manual workflow comparison

Manage Your Trusted Contractor Network

Keep track of your contractors, their certifications, performance, and availability—all in one place.

Contractor Profiles

  • Unlimited contractor profiles
  • Trade specialisation tags (Gas Safe, NICEIC, etc.)
  • Certificate and insurance expiry tracking
  • Performance ratings and review history
  • Payment tracking and invoice matching

Performance Reporting

  • Maintenance cost analysis by property
  • Contractor performance benchmarking
  • Average resolution times
  • Recurring issue identification

Contractor Dashboard

Coming Soon

Seamless Integration with Your Existing Systems

Connect your Reapit CRM and eliminate double data entry forever. Two-way synchronisation keeps everything in sync automatically.

What Syncs Automatically

  • Properties: Addresses, types, landlord assignments
  • Tenancies: Start/end dates, rent amounts, tenant details
  • Landlords: Contact information, portfolios, preferences
  • Contacts: Tenants, contractors, vendors
  • Documents: Certificates, agreements, notices (optional)

Setup Process

1

Connect Reapit account (OAuth authentication)

2

Select data to synchronise

3

Map custom fields (if applicable)

4

Initial sync (typically 15 minutes)

5

Ongoing automatic updates

Potential savings of 8+ hours monthly

Eliminate double data entry. Single source of truth for property data. Instant compliance visibility in Reapit.

Available on Professional and Enterprise plans
*Based on typical manual workflow comparison

Data-Driven Insights for Smarter Property Management

Generate professional reports instantly. Identify at-risk properties, track contractor performance, and demonstrate due diligence with confidence.

Compliance Analytics

  • Portfolio-wide compliance percentage
  • Individual property risk ratings
  • Trend analysis (improving/declining)
  • Benchmarking against industry standards
  • 12-month rolling forecast of renewals

Operational Insights

  • Average time to resolution by priority
  • Most common issue types
  • Seasonal maintenance patterns
  • Cost per property analysis
  • Preventative maintenance recommendations

Audit Reports

  • Local authority inspections
  • Landlord portfolio reviews
  • Internal compliance audits
  • Insurance renewals
  • Due diligence for property sales

Export Formats

PDF Reports (branded)

Excel Spreadsheets

CSV Data Exports

Scheduled Email Delivery

API Data Access

Ready to Transform Your Compliance Management?

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